Privacy Policy

Last Updated: 30 December 2025

In Brief: We collect only the information necessary to provide our services, never sell your data, and give you full control over your information. You can request access, corrections, or deletion at any time.

At The Big-YOU Blueprint (operated by MorganCCS), we are committed to protecting your privacy and handling your personal information with care and transparency. This Privacy Policy explains how we collect, use, store, and protect your data.

1. Who We Are

Business Name: The Big-YOU Blueprint
Operating Company: MorganCCS
Location: Manchester, United Kingdom
Contact Email: [email protected]

2. Information We Collect

2.1 Information You Provide Directly

We collect information that you voluntarily provide to us when you:

Complete our quiz or assessment: Name, email address, responses to alignment questions
Purchase a product or service: Name, email address, payment information (processed securely by Kajabi)
Book a session: Name, email, preferred times (via Calendly)
Contact us: Name, email address, message content
Participate in Oracle sessions: Information shared during coaching sessions

2.2 Information Collected Automatically

When you visit our website, we automatically collect certain information:

Usage data: Pages visited, time spent, links clicked
Device information: Browser type, operating system, IP address
Location data: Approximate geographic location based on IP address

2.3 Cookies and Tracking Technologies

We use cookies and similar technologies to:

Essential cookies: Enable basic website functionality
Analytics cookies: Understand how visitors use our site (Google Analytics)
Marketing cookies: Track conversions and ad performance (Facebook Pixel)

You can control cookie preferences through your browser settings. Note that disabling cookies may affect website functionality.

3. How We Use Your Information

We use your information to:

Provide our services: Deliver coaching sessions, assessments, reports, and course materials
Process payments: Complete transactions securely through Kajabi
Communicate with you: Send booking confirmations, course materials, updates, and marketing communications (with your consent)
Improve our services: Analyse usage patterns and feedback to enhance our offerings
Comply with legal obligations: Meet tax, accounting, and regulatory requirements

4. Legal Basis for Processing (GDPR)

Under the General Data Protection Regulation (GDPR), we process your data based on:

Contract performance: Processing necessary to deliver services you've purchased
Consent: You've given explicit permission (e.g., for marketing emails)
Legitimate interests: Reasonable business purposes that don't override your rights (e.g., fraud prevention, analytics)
Legal obligation: Compliance with UK and EU laws

5. How We Share Your Information

We do not sell, rent, or trade your personal information. We share your data only with trusted service providers who help us operate our business:

Service Providers We Use:

Kajabi: Website hosting, course delivery, payment processing, email communications
Calendly: Appointment scheduling and booking management
Zoom: Video conferencing for coaching sessions
Google Analytics: Website traffic analysis
Facebook: Advertising and conversion tracking

These providers are contractually obligated to process your data only according to our instructions and implement appropriate security measures.

6. Data Storage and Security

Security Measures

We implement industry-standard security measures including:

SSL/TLS encryption for data transmission
Secure password protection
Regular security audits
Limited employee access to personal data
Secure backup systems

Data Retention

We retain your personal information for as long as necessary to provide our services, comply with legal obligations (typically 7 years for financial records), and resolve disputes. You can request deletion of your data at any time (subject to legal retention requirements).

7. Your Rights Under GDPR

As a UK/EU resident, you have the following rights regarding your personal data:

Right to Access: Request a copy of all personal data we hold about you
Right to Rectification: Request correction of inaccurate or incomplete data
Right to Erasure ("Right to be Forgotten"): Request deletion of your personal data
Right to Restriction: Request that we limit how we use your data
Right to Data Portability: Request your data in a machine-readable format
Right to Object: Object to processing based on legitimate interests or for direct marketing
Right to Withdraw Consent: Withdraw consent for marketing communications at any time
Right to Lodge a Complaint: File a complaint with the UK Information Commissioner's Office (ICO)

To Exercise Your Rights: Contact us at [email protected] with your request. We will respond within 30 days.

8. Marketing Communications

Email Marketing

We may send you marketing emails about new services, educational content, and special offers.

Your Choices

Opt-out: Unsubscribe via the link in any marketing email
Preferences: Manage your email preferences in your Kajabi account
Transactional emails: You cannot opt-out of essential service emails (booking confirmations, course access, etc.)

9. Children's Privacy

Our services are not intended for individuals under 18 years of age. We do not knowingly collect personal information from children. If you believe we have collected data from a child, please contact us immediately.

10. Oracle Sessions and Coaching Confidentiality

Information shared during coaching sessions:

May be recorded (with your explicit consent)
Is kept confidential and secure
May be used to prepare session reports and recommendations
Is not shared with third parties without your consent
Session notes may be retained for continuity of service

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. When we make significant changes, we will update the "Last Updated" date at the top of this page and notify you via email if required by law. Your continued use of our services after changes take effect constitutes acceptance of the updated policy.

12. International Data Transfers

Your data may be transferred to and processed in countries outside the UK/EU (primarily the USA through our service providers). These transfers are protected by Standard Contractual Clauses approved by the EU Commission and contractual obligations requiring appropriate safeguards.

Questions About Your Privacy?

If you have any questions, concerns, or requests regarding this Privacy Policy or your personal data, please contact us:

Email: [email protected]

Response Time: We aim to respond to all privacy requests within 30 days.